Family Suite

Family Suite, Casino view

Two-room suite of 60 m2 with two balconies equipped with everything necessary for a comfortable stay: Jacuzzi, 1 double bed in each room, two convertible sofas, air conditioning, two TVs, safe, minibar, Lavazza blue coffee machine, ironing station, bar desk, writing desk with a chair, wardrobe. Rattan furniture on the balconies.

Complimentary bottled mineral water, tea and coffee set (tea, coffee, honey, cream, sugar).

In own bathroom: shower, washbasin, bidet, hairdryer, scales, highchair, mini perfumes Chopard, terry dressing gowns, towels, slippers.

Family Suite, Sea view

Two-room suite with 2 balconies of 50 m2, equipped with everything necessary for a comfortable stay: jacuzzi, 1 double bed in each room, 1 sofa bed (for 1 or 2 people), air conditioners, 2 TVs , safe, mini bar, Lavazza Blue coffee machine, ironing station, bar counter with sea view, desk, armchair, 2 wardrobes. Rattan furniture on the balconies.

The room has a direct view of the sea and the main pool in the shape of a dolphin.

Complimentary mineral water, tea and coffee set (tea, coffee, honey, cream, sugar).

In 2 bathrooms: shower, sink, hairdryer, scales, high chair, mini-perfume “Chopard”, terry bathrobes, towels, bath slippers.

Stay and Booking Conditions

Check-in – from 15:00 local time;

Check-out – by 12:00 local time;

One child up to 5 years old (inclusive) stays free without an extra bed. If there are two children up to 5 years old in the room, an additional charge of UAH 2,000/night applies for the second child;

Children aged 6 to 11 years (inclusive) – an extra bed supplement of UAH 2,000/night per child;

Children aged 12 and above and adults – an extra bed supplement of UAH 3,500/night per person;

Superior Standard rooms can accommodate a maximum of 2 adults and 2 children under 6 years old, or 2 adults and 1 child over 12 years old.

Suite rooms can accommodate 2 adults and 2 children of any age, or 3 adults and 2 children (one of whom is under 5 years old).

A booking is considered guaranteed upon receipt of a prepayment of 100% of the accommodation cost (from 01.05 to 30.09, as well as on public holidays); or the cost of 1 night (01.10–30.04).

Early check-in and late check-out are charged at 50% (01.10–30.04) of the confirmed nightly rate, and at 100% (01.05–30.09, as well as on public holidays) of the confirmed nightly rate.

Upon check-in, a security deposit of UAH 10,000 or €200 in cash per room must be left at the reception.

Upon check-in, a valid identity document must be provided for each guest (for children – a birth certificate).

Cancellation policy: free of charge if cancelled at least 28 days prior to arrival; otherwise – a penalty of 1 night’s accommodation applies; and a penalty of 100% of the total booking value during high season (01.05–30.09) and on public holidays.

Upon check-in, you will be given a wristband that grants access to all services included in your stay. A fine of €10 per wristband will be charged in case of loss.

Stays with dogs up to 6 kg are permitted; an additional housekeeping fee of UAH 2,000 per night applies.

Smoking in the room and on hotel grounds is strictly prohibited (except in designated areas).

Booking Cancellation Policy

A booking is considered guaranteed upon receipt of a prepayment: 100% of the total cost (from 01.05 to 30.09 and on public holidays) or the cost of 1 night (01.10–30.04).

What is included in the room rate?

Accommodation in a room of the selected category;

Luxurious breakfasts – in the “buffet” format with a variety of delicacies, including: oysters, mussels, ham, red fish, elite cheeses, fruits and berries, a wide selection of desserts, champagne, fresh orange juice, natural coffee);

Every child under 12 years old gets a NEMO backpack with gifts;

Visiting the NEMO Beach Club with swimming pools with purified heated sea water +30°, and a jacuzzi +36° in the open air (in the warm season);

Visiting the exclusive, only Infinity Pool in Ukraine with a sea view (for guests 18+, in the warm season);

Visiting Family Beach with the Pirate Bay children’s water park (in the warm season) and a children’s playground with various slides;

Visiting the indoor swimming pool with purified heated sea water +30°, as well as a warm hydromassage pool-jacuzzi +38° in the open air (in the cold season);

SPA-complex (Japanese thermo-contrast baths, salt grotto, alpine hay steam room, aroma-chromo-sauna, Cossack bathhouse, Finnish sauna, Roman steam room, infrared sauna, shower of impressions, bucket-waterfall, hot tub, whirlpool-hydromassage, as well as a relaxation room with massage armchairs);

Visiting the fitness club (gym, cardio zone, group training rooms)

Visiting the cinema with a large screen and high-quality sound;

Visiting the Kid’s Club NEMO (children’s playroom) with a professional team of animators;

Visiting the Junior Club with game consoles for children from 10 years old;

Room service 24/7;

Free Wi-Fi throughout the hotel

Parking Information

A large municipal parking lot is located near the hotel.

From June 10 to September 30, the city authorities implement paid parking in the resort area. It must be paid in advance at a rate of 60 UAH for each planned hour of parking between 08:00 and 23:00.

During the night — from 23:00 to 08:00 — parking is free of charge.

Payment is made via a QR code displayed on information signs within the parking area.

Please note: failure to pay for parking during the daytime will result in a fine issued by the municipal service.

Frequently Asked Questions about NEMO Hotel Rooms

What is included in the room rate at NEMO Hotel?

The room rate includes: a luxurious buffet breakfast, access to 11 pools, including outdoor and indoor pools, the SPA complex, saunas, steam rooms, jacuzzi, fitness club, Kid’s Club, Junior Club, cinema room, 24/7 room service and Wi-Fi. Children under 12 receive a NEMO backpack with gifts.

What is the difference between Standard and Superior Standard?

The Superior Standard features a larger room and a sea or park view. It also offers more space for families: a maximum of 2 adults and 2 children under 6 years old. Both categories include the same set of services.

Do children stay free at the hotel?

One child up to 5 years old inclusive stays free without an extra bed. If there are two children under 5, an additional charge of UAH 2,000/night applies for the second child. Children aged 6 to 11 are charged UAH 2,000/night each; from age 12, the adult rate of UAH 3,500/night applies.

Can I cancel my booking free of charge?

Yes, free cancellation is available if cancelled at least 28 days before arrival. Cancellations made within a shorter timeframe incur a penalty of 1 night’s stay. During high season, 01.05–30.09, and on public holidays, a penalty of 100% of the total booking value applies.

Does the hotel have rooms for guests with dogs?

Yes, NEMO Hotel is a dog-friendly hotel. Guests may bring dogs weighing up to 6 kg. An additional housekeeping fee of UAH 2,000 per night applies. Dog-friendly rooms must be booked in advance.

Which rooms are best suited for a family holiday with children?

The best choice for families is the Family Suite: it accommodates 2 adults and 2 children of any age or 3 adults and 2 children. For smaller budgets, the Superior Standard is a great option – accommodating up to 4 guests, 2 adults and 2 children under 6. All categories include access to Kid’s Club NEMO with professional animators.

Family Suite, Parking view, UAH (SGL/DBL)	40800	29800	37100	22800	28400
Family Suite, Sea view, UAH (QDPL)	55200	39700	50200	30400	38300

Reception of the hotel NEMO:	+38 (048) 705-70-70
Conference Manager:	+38 (050) 308-04-41
Concierge service:	+38 (048) 705-70-75
Fitness club NEMO:	+38 (048) 705-70-88
Dolphin Restaurant:	+38 (048) 705-70-87
Nemo Beаch Club:	+38 (048) 705-70-73 +38 (050) 338-91-98
L'Oreal beauty salon:	+38 (048) 705-70-74
Massage and cosmetology center:	+38 (048) 705-70-89 +38 (050) 399-43-94
HR department:	+38 (050) 466-27-77
Marketing department:	+38 (048) 705-70-81 pr@nemo.ua